Student Affairs Section

Address : Room A101, 1st Floor, Administrative Building
Tel. : (853) 8397 4822
Fax : (853) 8397 4683
E-mail : sas.enquiry@umac.mo
Service hours : Monday to Thursday 9:00 to 13:00 and 14:00 to 17:45
Friday 9:00 to 13:00 and 14:00 to 17:30
Closed on University Holidays

Mission

We provide student services and development programs to help students enhance their whole person development, nurturing them to be future leaders of Macao and the world.

Target Groups

UM Students and the Public

Performance Pledge

Type of Service Handling Time Achievements in year 2009
1. Student dormitory check-in procedure complete within 1 working day 100%
2. Student dormitory check-out procedure complete on the appointment day 100%
3. UMSU application for booking university facility approve and reply within 4 working days 95%
4. General student enquiries reply within 1 working day 97.4%
5. Counselling Appointment Request or Referral Reply within 2 working days 100%
6. Application for student dormitory accommodation reply within 7 working days 97.7%
7. Application for student dormitory visit tour reply within 2 working days (no case)
8. Application for residential student testimonial complete within 5 working days 100%

Scope of Services

1. Career Guidance
2. Job Application
3. Locker Renting
4. Posting Notices and Posters
5. Scholarships
6. Sports Interest Courses
7. Student Counseling
8. Student Dormitory Management
9. Student Insurance
10. Student Training
11. Traineeship Program
12. Tuition Fee Installment
13. UM Brass Band
14. UM Cantonese Debating Team
15. UM Choir
16. UM English Debating Team
17. UM Mandarin Debating Team
18. UM Sports Teams
19. Non-local Student Services
20. Venue Reservation & Equipment Loan for Student Organizations
21. Wireless Network Services

Suggestions and Complaints

1. Please send your comments or complaints by mail, fax or e-mail to:
2. Head of Student Affairs Section (iksitou@umac.mo); or
3. SAS Suggestion Box (sas.suggestion@umac.mo) or Suggestion Box at SAS
4. Room A101, 1st Floor, Administrative Building
5. Fax : (853) 8397 4683