Mission

We provide student services and development programmes to help students enhance their whole person development, nurturing them to be future leaders of Macao and the world.


Target Groups

UM Students and the Public


Performance Pledge

PP Service Service Quality Indicator
1. Student Housing Management Postgraduate House check-in procedure Complete within 1 working day
2. Student Housing Management Postgraduate House check-out procedure Complete on the appointment day
3. Reservation of Facilities Student Organizations application for booking university facility Approve and reply within 4 working days
4. Suggestions and Complaints General Student Enquiries Reply within 1 working day
5. Psychological Counselling Service Counselling Appointment Request or Referral Reply within 2 working days
6. Student Housing Management Application for Postgraduate House accommodation Reply within 7 working days
7. Certificate Issuance Application for Postgraduate House residential student testimonial Complete within 1 working day
8. Student Career Services Uploading Job Advertisements Complete within 3 working days (starting from receiving completed forms from companies

 

Scope of Services

  • Career Guidance
  • Job Application
  • Locker Rental
  • Posting Notices and Posting
  • Scholarships
  • Student Counselling
  • Student Dormitory Management
  • Student Insurance
  • Student Training
  • Tuition Fee Installment
  • UM Culture and Arts University Teams
  • Non-local Student Services
  • Venue Reservation & Equipment Reservation for Student Organizations

 

Suggestions and Complaints

Please send your comments or complaints by mail, fax or e-mail to:
Office of Dean of Students (sao@umac.mo); or

For matters related to general student services, activities and dormitory services:
SRS Suggestion Box srs@umac.mo

For matters related to psychological counselling, disability, future studies and career services:
SCS Suggestion Box scs@umac.mo

For matters related to student leadership and whole person nurturing activities:
SDS Suggestion Box sds@umac.mo

or
visit at Student Affairs Office SAO in person
2/F, Student Activity Centre (E31)
Tel: (853) 8822-4842
Fax: (853) 8822-2370