The standards and support levels in this document are developed and maintained by the Technical and User Support Section. The TUS will regularly review and revise these standards based on emerging hardware technologies, software development, and the needs of the University.

Based on the current technology available as well as the general needs of the students, faculties, and staff, the hardware & software standards have been established to benefit the University as a whole. The primary considerations for hardware & software standards are:

• Improved levels of support
• Reduced cost of support and service
• Improved service reliability and stability
• Gain Economy-of-scale for hardware and software procurement

Please visit here Intranet for details.