Updated: 14-Jan-2009


  • Service contact of Faculty of Education
    • Address: Room J 556, 5th Floor, Silver Jubilee Building
    Tel.: (853) 8397-8775 / 8776 / 8779
    Fax: (853) 2883 1695
    Email: fed.suggestion@umac.mo
    Service Hours : Monday to Thursday 09:00 to 13:00 and 14:00 to 17:45
    Friday 09:00 to 13:00 and 14:00 to 17:30
    Closed on Saturdays , Sundays and Public Holidays
  • Mission
    • To provide agreeable quality services to our students;
    • To create a good and comfortable learning environment to our students.
  • Target Groups
    • Students of the Faculty.
  • Performance Pledge
      PP Service
    Service Quality Indicator
    1 Status Management Application for transfer of program
    5 working days after deadline of application
    Handling application for transfer of faculty
    15 working days after deadline of application
    2 Course Management Course Waiver / Exemption
    5 working days after deadline of application
    Course retaking applications for master program
    4 working days
    3 Examination Application to Supplementary Examination
    10 working days after the last examination
    Application to Re-sit Examination
    5 working days after deadline of application
  • Performance Pledge Achievement in year 2009 (till 31/10/2009)
     
    Type of Service
    		 Handling Time Achievement in year 2009
    Remarks
    1 Transfer of Program 5 working days after deadline of application
    100%
    --
    2 Transfer of Faculty 15 working days after deadline of application
    100%
    --
    3 Course Waiver / Exemption 5 working days after deadline of application
    100%
    --
    4 Application to Supplementary Examination 10 working days after the examination
    100%
    --
    5 Re-sit Examination 5 working days after deadline of application
    100%
    --
    6 Course Retaking applications for Master Programme 4 working days
    N/A
    No Application.
  • Scope of Services
  • Suggestions and Complaints
    We welcome any comments or complaints. Please direct your mail, fax or e-mail to:
  • Dean of FED; or
  • Faculty Secretary of FED ; or
  • FED Suggestion Box (J5 floor).

     

    General Office, Faculty of Education, University of Macau
    Address: Av. Padre Tomas Pereira,Taipa, Macau, China Room J 556, 5th Floor, Silver Jubilee Building
    Tel.: (853) 8397 8775 / 8776 / 8779
    Fax: (853) 2883 1695
    Email: fed.suggestion@umac.mo
    Web page http://www.umac.mo/fed