Photo Prof. Chi Ho LOI, Raymond Room: E22- 2047
Professor in Management Telephone: (853) 8822- 8890

Associate Head
Department of Management and Marketing

Faculty of Business Administration

Email: rloi

University of Macau, E22
Avenida da Universidade, Taipa, Macau, China



Academic Qualifications

 
  1. Ph.D. in Management, The Chinese University of Hong Kong, Hong Kong, 2006
  2. M.Phil. in Management, The Chinese University of Hong Kong, Hong Kong, 2003
  3. Master in Business Administration, The Chinese University of Hong Kong, Hong Kong, 1995
  4. B.SSc. in Sociology, The Chinese University of Hong Kong, Hong Kong, 1987
Related Working Experiences
  1. Visiting Fellow, Department of Management, City University of Hong Kong (Aug. 2006 - Jul. 2008)

Teaching

Undergraduate Courses

  1. Introduction to Business (MGMT100)
  2. Communicating and Negotiating in a Multicultural World (INTL401)
  3. Organizational Behavior (MGMT221)
  4. Intercultural Communication for Management (MGMT471)
  5. Principles of Business Management (MGMT110)
  6. Human Resources Planning and Staffing (MGMT333)

Graduate Courses

  1. Research Writing (RESW800)
  2. Organizational Behavior (IMBC107)
  3. Organizational Behavior (MGMT710)

Research Interests
 
  1. Organizational justice, Organizational exchanges, Leadership, International Human Resource Management
Grants and Awards
 
  1. Examining employee proactive behavior through the lens of resources.funded by the Research Committee of University of Macau Multi-Year Research Grant, 2016-2018, Principal investigator (MOP160,000)
  2. A moral perspective on the observer’s reaction to witnessed workplace interpersonal mistreatment, funded by the Research Committee of University of Macau Multi-Year Research Grant, 2015-2016, Co-principal investigator (MOP160,000)
  3. Effects of jaycustomer behavior on service employees and other customers’ reactions, funded by the Research Committee of University of Macau Multi-Year Research Grant, 2015-2016, Co-principal investigator (MOP159,560)
  4. Abusive supervision: Investigations on its antecedents and its impacts on teams, funded by the Research Committee of University of Macau Multi-Year Research Grant, 2014-2017, Principal investigator (MOP687,450)
  5. Servant leadership: A study on its trickle-down effect on employee outcomes, funded by the Research Committee of University of Macau, 2012-2013, Co-principal Investigator (MOP138,400)
  6. Ethical leadership and employee behavioral outcomes: A study on the underlying mechanisms, funded by the Research Committee of University of Macau, 2010-2011, Prinicpal Investigator (MOP107,950)
  7. A study of multiple identifications in the workplace, funded by the Research Committee of University of Macau, 2009-2010, Co-prinicpal Investigator (MOP211,500)
  8. Academic Staff Award, University of Macau (2011)
  9. Faculty Research Award (Emerging Scholar), University of Macau (2007-2009)

Selected Journal Papers
 
  1. Lai, J. Y. M., Chow, C. W. C., & Loi, R. (In press). The interactive effect of LMX and LMX differentiation on followers’ job burnout: Evidence from tourism industry in Hong Kong. International Journal of Human Resource Management.
  2. Loi, R., Liu, Y., Lam, L. W., & Xu, A. J. (2016). Buffering emotional job demands: The interplay between proactive personality and team potency. Journal of Vocational Behavior, 95, 128-137.
  3. Lam, L. W., Loi, R., Chan, K. W., & Liu, Y (2016). Voice more and stay longer: How ethical leaders influence employee voice and exit intentions. Business Ethics Quarterly, 26(3), 277-300.
  4. Xu, A. J., Loi, R., & Ngo, H. Y. (2016). Ethical leadership behavior and employee justice perceptions: The mediating role of trust in organization. Journal of Business Ethics, 134, 493-504.
  5. Lam, L. W., Liu, Y., & Loi, R. (2016). Looking intra-organizationally for identity cues: Whether perceived organizational support shapes employees’ organizational identification. Human Relations, 69, 345-367.
  6. Foley, S., Ngo, H. Y., Loi, R. (2016). Antecedents and consequences of upward and downward social comparisons: An investigation of Chinese employees. International Journal of Organizational Analysis, 24(1), 145-161.
  7. Xu, A. J., Loi, R., & Lam, L. W. (2015). The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence. The Leadership Quarterly, 26, 763-774.
  8. Loi, R., Xu, A. J., & Liu, Y. (2015). Abuse in the name of injustice: Mechanisms of moral disengagement. Asian Journal of Business Ethics, 4, 57-72.
  9. Foley, S., Ngo, H. Y., Loi, R., & Zheng, X. (2015). Gender, gender identification and perceived gender discrimination: An examination of mediating processes in China. Equality, Diversity and Inclusion: An International Journal, 34, 650-665.
  10. Loi, R., Lam, L. W., Ngo, H. Y., & Cheong, S. I. (2015). Exchange mechanisms between ethical leadership and affective commitment. Journal of Managerial Psychology, 30, 645-658.
  11. Chow, C. W. C., Lai, J. Y. M., & Loi, R. (2015). Motivation of travel agents’ customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation. Tourism Management, 48, 362-369.
  12. Ngo, H. Y., & Loi, R. (2014). Antecedents and outcomes of perceived gender inequity in the Chinese workplace. International Journal of Employment Studies, 22(2), 49-78.
  13. Ngo, H. Y., Jiang, C., & Loi, R. (2014). Linking HRM competency to firm performance: An empirical investigation of Chinese firms. Personnel Review, 43(6), 898-914.
  14. Liu, Y., Lam, L. W., & Loi, R. (2014). Examining professionals’ identification in the workplace: The roles of organizational prestige, work-unite prestige, and professional status. Asia Pacific Journal of Management, 31, 789-810.
  15. Loi, R., Chan, K. W., & Lam, L. W. (2014). Leader-member exchange, organizational identification, and job satisfaction: A social identity perspective. Journal of Occupational and Organizational Psychology, 87, 42-61.
  16. Ngo, H. Y., Foley, S., Ji, M. S., & Loi, R. (2014). Work satisfaction of Chinese employees: A social exchange and gender-based view. Social Indicators Research, 116, 457-473.
  17. Ngo, H. Y., Foley, S., Ji, M. S., & Loi, R. (2014). Linking gender role orientation to subjective career success: The mediating role of psychological capital. Journal of Career Assessment, 22, 290-303.
  18. Loi, R., Ao, O. K. Y., & Xu, A. J. (2014). Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress. International Journal of Hospitality Management, 36, 23-30.
  19. Ngo, H. Y., Loi, R., & Foley, S. (2013). Perceived job insecurity, psychological captial, and job attitudes: An investigation in Hong Kong. International Journal of Employement Studies, 21, 58-79.
  20. Kim, T.Y., Aryee, S, Loi, R., & Kim, S.P. (2013). Person-organization fit and employee outcomes: Test of a social exchange model. International Journal of Human Resource Management, 24, 3719-3737.
  21. Liu, Y., Loi, R., & Lam, L. W. (2013). Exemplification and supervisor-rated performance: The moderating role of ethical leadership. International Journal of Selection and Assessment, 21, 145-154.
  22. Ngo, H.Y., Loi, R., Foley, S., Zheng, X., & Zhang, L.Q. (2013). Perceptions of organizational context and job attitudes: The mediating effect of organizational identification. Asia Pacific Journal of Management, 30, 149-168.
  23. Lam, L. W., Loi, R., & Leong, C. (2013). Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance. Asia Pacific Journal of Management, 30, 231-249.
  24. Ngo, H. Y., Loi, R., & Foley, S. (2012). Human resource flexibility in foreign subsidiaries: An empirical investigation in Hong Kong. International Journal of Business Studies, 20(1), 11-26.
  25. Liu, D., Liao, H., & Loi, R. (2012). The dark side of leadership: A three-level investigation of the cascading effect of abusive supervision on creativity. Academy of Management Journal, 55, 1187-1212.
  26. Loi, R., Lam, L. W., & Chan, K. W. (2012). Coping with job insecurity: The role of procedural justice, ethical leadership and power distance orientation. Journal of Business Ethics, 108, 361-372.
  27. Loi, R., Lai, J. Y. M., & Lam, L. W. (2012). Working under a committed boss: A test of the relationship between supervisors?? and subordinates?? affective commitment. The Leadership Quarterly, 23, 466-475.
  28. Foley, S., Ngo, H.Y., & Loi, R. (2012). The adoption of high performance work systems in foreign subsidiaries. Journal of World Business, 47, 106-113.(Finalist for the 2013 International HRM Scholarly Research Award from the Human Resources Division of the Academy of Management)
  29. Ngo, H. Y., Foley, S., Loi, R., & Zhang, L.Q. (2011). Factors affecting the adoption of high performance work systems in foreign subsidiaries: An empirical investigation in Hong Kong. International Journal of Employment Studies, 19(2), 1-33.
  30. Liu, Y., Loi, R., & Lam, L. W. (2011). Linking organizational identification and employee performance in teams: The moderating role of team-member exchange. International Journal of Human Resource Management, 22,3187-3201.
  31. Loi, R., Ngo, H.Y., Zhang, L.Q., & Lau, V.P. (2011). The interaction between leader-member exchange and perceived job security in predicting employee altruism and work performance. Journal of Occupational and Organizational Psychology, 84(4), 669-685.
  32. Liao, H., Liu, D., & Loi, R. (2010). Looking at both sides of the social exchange coin: A social cognitive perspective on the joint effects of relationship quality and differentiation on creativity. Academy of Management Journal, 53(5), 1090-1109.
  33. Loi, R., & Ngo, H.Y. (2010). Mobility norms, risk aversion, and career satisfaction of Chinese employees. Asia Pacific Journal of Management, 27, 237-255.
  34. Zhang, L.Q., Liu, J., Loi, R., Lau, V.P., and Ngo, H.Y. (2010). Social capital and career outcomes of Chinese workers. International Journal of Human Resource Management, 21(8), 1323-1336.
  35. Loi, R., Mao, Y., and Ngo, H.Y. (2009). Linking leader-member exchange and employee work outcomes: The mediating role of organizational social and economic exchange. Management and Organization Review, 5(3), 401-422.
  36. Loi, R., and Ngo, H.Y. (2009). Work outcomes of relational demography in Chinese vertical dyads. International Journal of Human Resource Management, 20(8), 1704-1719.
  37. Ngo, H.Y., Foley, S., and Loi, R. (2009). Family-friendly work practices, organizational climate, and firm performance: A study of multinational corporations in Hong Kong. Journal of Organizational Behavior, 30(5), 665-680.
  38. Loi, R., Yang, J., and Diefendorff, J. (2009). Four-factor justice and daily job satisfaction: A multi-level investigation. Journal of Applied Psychology, 94(3), 770-781.
  39. Ngo, H.Y., and Loi, R. (2008). Human resource flexibility, organizational culture, and firm performance: An investigation of multi-national firms in Hong Kong. International Journal of Human Resource Management, 19(9), 1654-1666.
  40. Ngo, H.Y., Foley, S., and Loi, R. (2006). The effects of cultural types on perceptions of justice and gender inequity in the workplace. International Journal of Human Resource Management, 17(6), 983-998.
  41. Loi, R., Ngo, H.Y., and Foley S. (2006). Linking employees' justice perceptions to organizational commitment and intentions to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79, 101-120.
  42. Foley, S., Ngo, H.Y., and Loi, R. (2006). Antecedents and consequences of perceived gender discrimination: A social identity perspective. Sex Roles, 55(3-4), 197-208.
  43. Foley, S., Ngo, H.Y., and Loi, R. (2006). How do cultural types affect work-attitudes? The mediating role of perceived organizational support. International Journal of Employment Studies, 14(2), 37-62.
  44. Ngo, H.Y., Foley, S., and Loi, R. (2005). Work role stressors and turnover intentions: A study of professional clergy in Hong Kong. International Journal of Human Resource Management, 16(11), 2133-2146.
  45. Loi, R., Ngo, H.Y., and Foley S. (2004). The effect of professional identification on job attitudes: A study of lawyers in Hong Kong. Organizational Analysis, 12(2), 109-128.
  46. Ngo, H.Y., Foley, S., Wong, A., and Loi, R. (2003). Who gets more of the pie? Predictors of perceived gender inequity at work. Journal of Business Ethics, 45, 227-241.
Selected Books and Book Chapters
 
  1. Liu, Y., Lam, L. W., & Loi, R. (2012). Ethical leadership and workplace deviance: The role of moral disengagement. In Mobley, W. H., Wang, Y., & Li, M. (Eds.), Advances in global leadership Vol. 7 (pp. 37-56). Bingley, UK: Emerald.
Selected Conference Papers
 
  1. Xu, A. J., Loi, R., Chow, C. W. C., & Kwok, J. M. L. (2016). Thriving at work: When your leaders embed you in meaningful work. Paper presented at The 2016 Academy of Management Annual Meeting, Anaheim, U.S.A.
  2. Loi, R., Xu, A. J., Chow, C. W. C., & Kwok, J. M. L. (2016). Managers’ work-to-family enrichment: The role of customer misbehavior and work meaningfulness. Paper won the Academy of Management Careers Division 2016 Best Applied Paper Award at The 2016 Academy of Management Annual Meeting, Anaheim, U.S.A.
  3. Lam, L. W., Lin, X., Liu, Y., Hou, Y. H., & Loi, R. (2016). Whether speaking up will be rewarded? A study of challenging voice and performance evaluation. Paper accepted for Best Paper Proceedings of The 2016 Academy of Management Annual Meeting, Anaheim, U.S.A.
  4. Liu, Y., & Loi, R. (2016). Does organizational identification always improve task performance? Evidence from two field studies. Paper presented at International Association for Chinese Management Research 2016 Conference, Hangzhou, China.
  5. Loi, R., Liu, Y., Lam, L. W., & Xu, A. J. (2016). Buffering emotional job demands: The interplay between proactive personality and team potency. Paper presented at International Association for Chinese Management Research 2016 Conference, Hangzhou, China.
  6. Lam, L. W., Xu, A. J., & Loi, R. (2015). Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange. Paper presented at The 9th Asia Academy of Management Conference, Hong Kong, China.
  7. Lai, J. Y. M., Chow, C. W. C., & Loi, R. (2015). Leader–member exchange (LMX) differentiation: A double-edged sword? The interactive effect of LMX and LMX differentiation on followers’ job burnout. Paper presented at The 9th Asia Academy of Management Conference, Hong Kong, China.
  8. Loi, R., Xu, A. J., & Liu, Y. (2014). Abuse in the name of injustice: Mechanisms of moral disengagement. Paper presented at the 5th World Business Ethics Forum, Macao, PRC.
  9. Xu, A. J., Loi, R., & Lam, L. W. (2014). How abusive supervision and leader-member exchange influence employee silence. Paper presented at The 2014 Academy of Management Annual Meeting, Philadelphia, U.S.A.
  10. Liu, Y., Loi, R., & Ngo, H. Y. (2014). Linking organizational social exchange to intention to leave: Does normative commitment matter? Paper presented at The 2014 Academy of Management Annual Meeting, Philadelphia, U.S.A.
  11. Xu, A. J., & Loi, R. (2014). Managers’ role stressors and abusive supervision: Cognitive path through moral disengagement and affective path through negative emotions. Paper presented at International Association for Chinese Management Research 2014 Conference, Beijing, China.
  12. Loi, R., Liu, Y., Lam, L. W., & Xu, A. J. (2014). Fostering employee knowledge sharing: The role of servant leadership, team-member exchange, and perceived supervisor support. Paper presented at International Association for Chinese Management Research 2014 Conference, Beijing, China.
  13. Liu, Y., Loi, R., & Lam, L. W. (2012). Examining team-member exchange, workgroup identification, and turnover intention: A multilevel study. Paper presented at The 8th Asia Academy of Management Conference, Seoul, Korea.
  14. Lam, L. W., Liu, Y., & Loi, R. (2012). Perceived organizational support and organizational citizenship behavior: A social identity perspective. Paper presented at The 8th Asia Academy of Management Conference, Seoul, Korea.
  15. Ngo, H. Y., Ji, M. S., Foley, S., & Loi, R. (2012). Linking gender role orientation to career success: The mediating role of psychological capital. Paper presented at The 2012 Academy of Management Annual Meeting, Boston, U.S.A.
  16. Loi, R., Lam, L. W., & Ngo, H. Y. (2012). An investigation of the exchange mechanisms linking ethical leadership to organizational commitment. Paper accepted for Best Paper Proceedings of The 2012 Academy of Management Annual Meeting, Boston, U.S.A.
  17. Loi, R., Chan, K. W., & Lam, L. W. (2012). Leader-member exchange as antecedent of organizational identification: A social identity perspective. Paper presented at The 2012 Academy of Management Annual Meeting, Boston, U.S.A.
  18. Ji, M. S., Ngo, H. Y., & Loi, R. (2012). Alleviating the negative impact of job insecurity: The moderating role of psychological capital. Paper presented at The 2012 International Conference of Business and Information, Sapporo, Japan.
  19. Liu, Y., Lam, L. W., & Loi, R. (2012). Examining the relationship between organizational/work unit prestige and organizational/work unit identification among professional employees: The role of professional status. Paper presented at International Association for Chinese Management Research 2012 Conference, Hong Kong, China.
  20. Lam, L. W., Loi, R., & Chan, K. W. (2012). Influence of ethical leadership on followers?? job security and cognitive engagement. Paper presented at International Association for Chinese Management Research 2012 Conference, Hong Kong, China.
  21. Liu, Y., Loi, R., & Lam, L. W. (2010). Exemplification and supervisor-rated employee performance: The moderating role of ethical leadership. Paper presented at The 7th Asia Academy of Management Conference, Macao, PRC.
  22. Foley, S., Ngo, H. Y., Zhang, L. Q., Loi, R., & Zheng, X. M. (2010). Social identity theory and perceived gender discrimination: An examination of mediating processes in China. Paper presented at The 7th Asia Academy of Management Conference, Macao, PRC.
  23. Loi, R., Lai, J. Y. M., & Lam, L. W. (2010). An investigation of the trickle-down effect of affective commitment in supervisor-subordinate dyad. Paper presented at The 7th Asia Academy of Management Conference, Macao, PRC.
  24. Loi, R., Lam, L. W., & Chan, K. W. (2010). Coping with job insecurity: The role of procedural justice, ethical leadership, and power distance orientation. Presented at The 3rd World Business Ethics Forum 2010 Pre-conference Symposium.
  25. Liu, D., Liao, H., and Loi, R. (2010). Why, when, and how? An investigation of the cascading impact of abusive supervision on creativity. Paper accepted for Best Paper Proceedings of The 2010 Academy of Management Annual Meeting, Montreal, Canada.
  26. Zhang, L.Q., Loi, R., Foley, S., Zheng, X., and Ngo, H.Y. (2010). Perceptions of Organizational Context and Job Attitudes: The Mediating Effect of Organizational Identification. Paper presented at International Association for Chinese Management Research 2010 Conference, Shanghai, China.
  27. Liu, Y., Loi, R., and Lam, L. W. (2010). Linking organizational identification and employee performance in teams: The moderating role of team-member exchange. Paper presented at International Association for Chinese Management Research 2010 Conference, Shanghai, China.
  28. Foley, S., Ngo, H.Y., and Loi, R. (2009). The adoption of high performance work systems in foreign subsidiaries. Paper accepted for Best Paper Proceedings of The 2009 Academy of Management Annual Meeting, Chicago, U.S.A.
  29. Loi, R., Ngo, H.Y., Zhang, L.Q., and Lau, V.P. (2008). The moderating effect of perceived job security on the relationship between leader-member exchange and employee performance. Paper presented at The 6th Asia Academy of Management Conference, Taipei, Taiwan.
  30. Lau, V.P., Loi, R., Ngo, H.Y., and Zhang, L.Q. (2008). Antecedents and consequences of intrinsic career success: Social exchange and social identity perspectives in China. Paper accepted by The 6th Asia Academy of Management Conference, Taipei, Taiwan.
  31. Kim, T.Y., Kim, S.P., and Loi, R. (2008). Person-Organization Fit, Social Exchange, and Organizational Citizenship Behaviors. The Academy of Management Annual Meeting, Anaheim, U.S.A.
  32. Liao, H., Liu, D., and Loi, R. (2008). LMX and TMX: Is relationship differentiation an angel or a devil in work teams? The Academy of Management Annual Meeting, Anaheim, U.S.A.
  33. Zhang, L.Q., Loi, R., Lau, V.P., and Ngo, H.Y. (2008). Social capital and career outcomes: A study of Chinese employees. The Academy of Management Annual Meeting, Anaheim, U.S.A.
  34. Loi, R., and Ngo, H.Y. (2007). Work outcomes of relational demography in Chinese vertical dyads. The Academy of Management Annual Meeting, Philadelphia, U.S.A.
  35. Loi, R., Yang, J., and Diefendorff, J. (2007). A Multilevel Investigation of Four Factor Justice and Daily Job Satisfaction. ANZAM Conference, Sydney, Australia.
  36. Foley, S., Ngo, H.Y., and Loi, R. (2006). Antecedents and consequences of family-friendly work practices and organizational climate in Hong Kong. The 5th Asia Academy of Management Conference, Tokyo, Japan.
  37. Foley, S., Ngo, H.Y., and Loi, R. (2004). Antecedents and consequences of perceived gender discrimination: A social identity perspective. The 4th Asia Academy of Management Conference, Shanghai, PRC.
  38. Jiang, C., Loi, R., and Ngo, H.Y. (2003). Big or small: The influences of firm size on human resource practices and firm performance. The 10th Anniversary International Conference on Advances in Management, Seoul, Korea.
  39. Loi, R., Ngo, H.Y., and Foley S. (2003). The effect of professional identification on job attitudes: A study of lawyers in Hong Kong. The 10th Anniversary International Conference on Advances in Management, Seoul, Korea.
Selected Working Papers and Other Publications
 
  1. Chan, W. W. H., Chow, C. W. C., Loi, R., Xu, A. J. Turning hotel employees into brand champion: The role of leaders’ upward exchange relationships and organizational identification.
  2. Loi, R., Xu, A. J., Chow, C. W. C., & Kwok, J. M. L. The role of customer misbehavior and work meaningfulness in store managers’ work-to-family enrichment.
  3. Loi, R., Liu, Y., Lam, L. W., & Xu, A. J. Fostering employee knowledge sharing: The role of servant leadership, team-member exchange, and organization-based self-esteem.
  4. Liu, Y., Loi, R., & Lam, L. W. We exchange more and I will want to stay longer: The role of work group identification.
  5. Liu, Y., Loi, R., & Ngo, H. Y. Linking organizational social exchange to intention to leave: Does normative commitment matter?
Editorials, Opinion and Columns:
 
  1. Editorial Review Board: Asia Pacific Journal of Management
  2. Editorial Review Board: Journal of Business Research

Professional Society Membership
 
  1. Academy of Management
  2. Academy of International Business
  3. Asia Academy of Management
  4. International Association of Chinese Management Research

Faculty of Business Administration
University of Macau