Prof. LIU, Matthew Room: PLG424
Associate Professor of Marketing Telephone: (853) 8397- 8884

Faculty of Business Administration

Email: matthewl@umac.mo

University of Macau
Avenida Padre Tomas Pereira, Taipa, Macau, China

Academic Qualifications

 
  • Member in CWCD (HKUST session), Harvard Business School, USA , 2007
 
  • Ph.D.(Honors) in Marketing, Peking University, China, 2006
 
  • M.B.A. in Management, National Sun Yat-sen University, Taiwan , 2002
 
  • B.A. in Politics , National Taiwan University, Taiwan , 2000
Related Working Experiences

  • Associate Professor, Faculty of Business and Administration, University of Macau (2011-present)
  • Assistant Professor, University of Macau (2007-2011), Macau University of Science and Technology (2005-2007)
  • Project Manager, Cheung Kong Graduate School of Business (CKGSB)(2005)(Beijing)
  • Consultant, Ernst & Young Consulting (2002-2003) (Taipei/ Beijing)
  • Research associate, Management Study Research Center of NSYSU (2001-2002)(Kaohsiung)


Teaching

Undergradudate Courses
  • Business to Business Marketing (MKTG332/MKTG341)
  • Advanced Marketing Management (MKTG313)
  • Marketing Management (MKTG303)
  • Stratrgic Management (MGMT317/MGMT330)
  • Principles of Marketing (MKTG202)
  • Introductions to Business (MGMT100)


Research Interests
 
  • Consumer behavior
  • Brand endorser strategy
  • Political marketing
  • Gaming/casino research

Grants and Awards
 
  1. Principle investigator, The research of relationships among brand loyalty, perceived benefit, attitude, and purchase intention with co-branded products: An empirical study in Greater China area (Ref. No. MYRG011(Y1-L1)-FBA12-LTC). 2012-2013
  2. Principle investigator, The consumers internet-based group buying influential factor model: The empirical study in China (Ref. No. MYRG010(Y1-L1)-FBA11-LTC). 2011-2012
  3. Principle investigator, The research of perception toward endorsers in sports marketing: An empirical study of Chinese consumers in Greater China (Ref. No. RG008/09-10S/LTC/FBA). 2010
  4. Principle investigator, Research of redemption behavior for credit card reward programs (Ref. No. RG008/08-09S/LTC/FBA). 2009
  5. Co-investigator, The research of bilateral relationships, economic development, and trade policies after Ma presidency in Taiwan (Ref. No.08ZBST002YB, Zhejiang Province). 2008-2009
  6. Best Paper Award, International Conference on Business and Information (BAI2008), Seoul, South Korea. July 7-9, 2008
  7. Best Paper Award, The 3rd Chinese Youth Development Symposium, Guangzhou, China. November 23-25, 2007
  8. The research of the brand characteristics dimensions and its measurement (Ref. No. 70472024), National Natural Science Foundation of China (NSFC).(with Jiang M.)
  9. The research of elements and its influential factors of brand value (Ref. No. 70172020), National Natural Science Foundation of China (NSFC).(with Jiang M.)


Journal Papers, Books and Book Chapters
 
  1. Liu, M., Brock, J., Singh, R., Chu, R., Sy-Changco, J.(2012), What drives Indian consumer credit card loyalty? The perspective of involvement in reward programmes, The International Review of Retail, Distribution and Consumer Research, Issue 4 (In press)
  2. Wong, I., Fong, H., Liu, M. (2012), Understanding perceived casino service difference among players, International Journal of Contemporary Hospitality Management, Vol.24 No.4 (In press). (SSCI)
  3. Liu, M., Brock, J.(2011) Selecting a female athlete endorser in China: The effect of attractiveness, match-up, and consumer gender difference, European Journal of Marketing, Vol.45, Issue 7/8, pp.1214-1235. (SSCI)
  4. Shi, G.C., Shi, Y., Chan, A.K.K., Liu, M., Kim S. Fam (2011), The mediating role of renqing between customer relationship investment and relationship commitment in China, Industrial Marketing Management, Vol.40, pp.496-502. (SSCI)
  5. Liu, M., Shi G.C., Wong, I., Hefel, A., Chen, C.(2010), How physical attractiveness and match-up work when selecting a female athlete endorser in China, Journal of International Consumer Marketing, Vol. 22, Issue. 2, pp.169-180.
  6. Liu, M., Brock, J. (2010), Antecedents of redemption of reward points: Credit card market in China and international comparison, Journal of International Consumer Marketing, Vol. 22, Issue. 1, pp.33-45.
  7. Liu, M., Zhu, Z., Chen, Z. (2009), Influences of Chinese elders wealth management behavior: An empirical study, International Journal of Management Studies, Vol. 16, No. 2, pp. 97-121. (ISI)
  8. Liu, M., Huang, L., Chen, A. N. (2008), Chinese consumers adoption intention towards 3G mobile phone, International Journal of Mobile Communications, Vol. 6, No.6, pp. 770-786. (SSCI & EI)
  9. Liu, M., Huang, Y., Jiang, M. (2007), Relations among attractiveness of endorsers, match-up, and purchase intention in sport marketing in China , Journal of Consumer Marketing, Vol. 24, No.6, pp. 358-365.
  10. Liu, M., Chen, P. (2007), Business angel investment in China market, Singapore Management Review, Vol. 29 No 2, 2nd half. pp.89-101 (EBSCO).

Conference Papers
 
  1. Shi, G.C., Yuan, P., Wang,Y.G., Liu, M.(2012), Investments in customer relationships and relationship strength: Evidence from insurance industry in China, AMA Summer Marketing Educators Conference Proceedings, August 17-19, 2012, Chicago, USA (at Downtown Marriott Chicago)
  2. Chu, R., Liu, M. (2012), What enhance new product usage at the bottom of pyramid? An empirical test from Chinese migrant workers, The 4th Subsistence Marketplaces Conference Proceedings, July 27-29, 2012, Chicago, USA (at the Loyola University Chicago Water Tower Campus)
  3. Liu, M., Wong. I., Shi, G.C., Zuniga, M., Chu, R. (2012), How corporate social responsibility (CSR) performance and brand quality impact brand performance evaluation: An empirical study, Proceedings of European Marketing Academy (EMAC) Annual Conference, May 22-25, 2012, Lisbon, Portugal (at ISCTE Business School, poster presentation).
  4. Liu, M., Shi, G.C., Brock, J., Chu, R.(2011), Chinese consumers group buying behavior analysis, World Marketing Congress of AMS Biannual Conference Proceedings, July 19-23, 2011, Reims, Champagne, France (at Reims Management School, with session Chair position)
  5. Liu, M., Brock, J., Shi, G.C.(2011), The consumers online group buying influential factor model, Academy of Marketing Science (AMS) Annual Conference Proceedings, May 23-27, 2011, Coral Gables, Florida, USA (at Biltmore Hotel)
  6. Liu, M., Brock, J., Singh, R., Sy-Changco, J. (2011), How customer involvement influences credit card loyalty reward programs, The Eastern Academy of Management Annual Conference Proceedings, May 11-14, 2011, Boston, Massachusetts, USA (at Omni Parker House/Suffolk University)
  7. Liu, M., Yuen, S. M. (2010), The Relationship between customers loyalty and value: An empirical study of Chinese banking industry, The 2010 Global Marketing Conference (GMC) Proceedings, September 9-12, 2010, Tokyo, Japan (at Hotel Okura Tokyo,with session Chair position)
  8. Liu, M., Brock, J., Singh, R., Sy-Changco, J. (2010), The empirical study of Indian consumers involvement and redemption behavior of credit card reward programs, The 2010 Global Marketing Conference (GMC) Proceedings, September 9-12, 2010, Tokyo, Japan (at Hotel Okura Tokyo,with session Chair position)
  9. Zhu, Z., Liu, M. (2010), Using balance scorecard(BSC) to evaluate performance of Chinese small and middle enterprises(SME): Match or not? The International Conference on Internet Technology and Applications (iTAP 2010), August 21-23, 2010, Wuhan, China (IEEE, EI, ISTP indexed).
  10. Yuen, S. M., Liu, M., Tong, H. Y. (2010), Discussion and overview: Post-graduate and master degree programmes in logistics and supply chain management, Proceedings of The 4th International Conference of Operations and Supply Chain Management (ICOSCM) 2010, July 25-27, 2010, Hong Kong (at Chinese University of Hong Kong)
  11. Shi, G.C., Kim S. Fam, Liu, M. (2010), Customer relationship investment, renqing and relationship commitment, Academy of Marketing 2010 Annual Conference (AM2010) Proceedings, July 6-8, 2010 (paper No. 0215), Coventry, UK (at Coventry University Business School).
  12. Wong, I., Rosenbaum, M., Liu, M. (2010), Examine value equity in event service: The moderating role of event experience, Academy of Marketing Science (AMS) Annual Conference Proceedings, May 26-29, 2010, Portland, Oregon, USA (at Marriott Downtown Waterfront Hotel)
  13. Chen, C., Liu, M. (2010), A study on the structure and mechanism of organizational interpersonal harmony in Chinese context, Eastern Academy of Management (EAM) 47th Annual Meeting Proceedings, May 12-15, 2010, Portland, Maine, USA (at Jewett, The Eastland Park).
  14. Liu, M., Shi, G.C.(2009), Putting web gambling consumer marketing in its place: A Macau example, Academy of Marketing 2009 (AM09) Annual Conference Proceedings, July 7-9, 2009 (paper No. 171), Leeds, UK (at Leeds Metropolitan University).
  15. Liu, M., Hefel, A., Wong, I., Chen, C. (2009), How to select a female athlete endorser in China, Proceedings of European Marketing Academy (EMAC) Annual Conference, May 26-29, 2009 (A&P1, pp. 68-69), Nantes, France (at Audencia Nantes School of Management).
  16. Liu, M., Zhu, Z.,Huang, H. Zhang. H.(2009). Web gambling with the 4Cs marketing framework: Macau perspective, Proceeding of 2009 International Conference on Networking and Digital Society (ICNDS 2009), May 30-31, 2009. Guiyang, China. (IEEE, ISTP, EI indexed)
  17. Liu, M., Zhu, Z.,Pang, C.(2009),3G mobile phone usage in China: Viewpoint from innovation diffusion theory and technology acceptance model, Proceeding of 2009 International Conference on Networking and Digital Society (ICNDS 2009), May 30-31, 2009. Guiyang, China. (IEEE, ISTP, EI indexed)
  18. Liu, M., Brock, J., Chang, Y. (2008). Does redemption reward program of credit card work in China: An empirical study, Proceedings of Asia Academy of Management, December 14-16, 2008 (at Caesar Park Hotel Taipei)
  19. Liu, M.(2008), Hi-tech mobile phone adoption intentions: An empirical study in China, Proceedings of the 2008 International Conference on Business and Information (BAI2008), July 7-9, 2008, No. 335 (G4) pp.1-16 (BEST PAPER AWARD),Seoul, South Korea (at JW Marriott Hotel Seoul)
  20. Loi H., Liu, M. (2008), The impact factors of Macau residents perception toward gaming industry, Proceedings of The 2008 International Conference on Business and Information (BAI2008), July 7-9, 2008, No. 333 (G4) pp. 1-10. Seoul, South Korea (at JW Marriott Hotel Seoul)
  21. Liu, M., Loi, H.(2007), Internet gambling marketing with the 4Cs framework, Proceedings of 13th Cross-strait MIS Conference, August 18-20, 2007, pp. 283-287, Beijing, China.(ISTP indexed)
  22. Liu, M., Pang, C.(2007), A research note on the practical 10 Ps for internet marketing, Proceedings of 13th Cross-strait MIS Conference, August 18-20, 2007, pp. 42-47, Beijing, China. (ISTP indexed)
  23. Chen, Z., Liu, M.(2006), Computer mediated communication, social network and service industry, Proceedings of IEEE International Conference of Service Systems and Service Management, Vol. 2, October 26-28, 2006, pp. 1346-1349, Troyes, France (University de technologie de Troyes). (ISTP, IEEE indexed)(same contribution)
  24. Loi H., Liu, M. (2007), The reception of gaming industry impact: Macau youth perspectives, Proceedings of the 3rd Chinese Youth Development Symposium, BEST PAPER AWARD, November 23-25, 2007 (CYCS, at Sun-Yat-sen University). (in Chinese)
  25. Liu, M., Nadkarni, S., Huang, Y. (2006), New 4Cs of the internet marketing: A non-typical perspective, Proceedings of 12th Cross-strait MIS Conference, August 18-20, 2006, pp. 292-296. Hong Kong SAR, China. (ISTP indexed)

Working Papers and Other Publications
 
  1. Liu, M. (2010), The analysis of customer value research: Perspective from needs theory and examples in Macau, Journal of Macau Studies, Vol.59, pp.82-89.(in Chinese)
  2. Liu, M. (2009), The developing strategies of Macau non-gaming service industry: Enhancing consuming value/experience to increase customer satisfaction and loyalty, Journal of Macau Studies, Vol.52, pp.86-92.(in Chinese)
  3. Loi, H., Liu, M. (2008), The implications of international casino regulation for Macao, Journal of Macau Studies, Vol.47, pp.88-92.(in Chinese)
  4. Huang,Y., Liu, M., Li, S. (2008), The empirical study of influence of demographic variables to the evaluation of brand equity: Take Taiwan automobile industry as an example, China Management Studies, Vol.3, No.2, pp.34-53.(in Chinese)
  5. Loi, H., Liu, M. (2007),The review of the economic theory of regulation: Implications for the gaming industry regulation, Journal of Macao Polytechnic Institute, Vol.10, No.3, pp.13-21.(in Chinese)
  6. Liu, M., Jiang, M.(2007), Study of endorser like source factor model (LSFM): From Chinese consumers Perspectives, Journal of Macau University of Science and Technology, Vol.1, No.1, pp.77-92.(in Chinese)
  7. Liu, M., Chu, R., Chen, P.(2007), An empirical study of corporation performance evaluation: Base on balance scorecard, China Management Studies, Vol.2, No.2, pp.48-64.(in Chinese)
  8. Liu, M., Huang, Y., Zhu, Z.(2007), Segment variables of Chinese mutual fund individual investors, Journal of Investment Management and Financial Innovation, No.4, pp.97-104.
  9. Liu, M., Chiu, J.(2006), The solutions of cross culture conflicts existing in joint venture enterprises, Peking University Business Review(PKUBR), Vol.25, pp.98-99. (case analysis & comments) (in Chinese)
  10. Huang, Y., Liu, M., Liang, Y.(2006), Survey on contemporary thinking and implementation about production management: From leagility to postponement, China Management Studies, Vol.1, No.1, pp.156-177.(in Chinese)
  11. Liu, M., Nadkarni, S., Yuen, S.M.(2006), The influence of reference group on purchase decision: An empirical study in China, Euro Asia Journal of Management, Issue 31, Vol.16, No.1, pp.53-64.
  12. Tang, H., Shi, G. C., Pang, C., Liu, M.(2005-2006), The Research of Feasibility Evaluation of Virtual Airport Implementation in Macau International Airport, Research project, grant obtained from C.A.M., SOC.DO AEROPORTO INTERNACIONAL DE MACAU.


Professional Society Membership
 
  • American Marketing Association (AMA)
 
  • European Marketing Academy(EMAC)
 
  • Academy of Marketing Science (AMS)
 
  • Asia Academy of Management(AAOM)
 
  • Ad Hoc Reviewer of Industrial Marketing Management, Journal of Marketing Theory and Practice,Asia Pacific Journal of Marketing and Logistics, Journal of Retailing and Consumer Services, Contemporary Management Review, Journal of Marketing Science (JMS, Chinese and several referred international conferences hosted by professional societies (ex: AIB, EMAC, AMS, ANZMAC etc).
 
  • Certificted Insurance Agent (CIA), China
 
  • Black belt (1st Dan), World Taekwon-Do Federation (WTF)(1990-present)

Faculty of Business Administration
University of Macau