Prof. LIAN, Zhaotong

Full Professor of Business Information Systems

Coordinator of EB Program

 

Faculty of Business Administration

University of Macau
Avenida Padre Tomas Pereira, Taipa, Macau, China

Room: L213

Telephone: (853) 8397- 4163

Email: lianzt@umac.mo

Personal Homepage: http://www.umac.mo/fba/eb/lian

 

Academic Qualifications

 

·         Ph.D. in Operations Managment, Hong Kong University of Science and Technology, Hong Kong, 1997

·         MSc. in Statistics, Zhongshan University, Guangzhou, China, 1991

·         BSc. in Mathematics, Beijing Normal University, Beijing, China, 1985

 

Related Working Experience

 

·         July 2006 - Present, Associate Professor, Coordinator of BIS, Faculty of Business Administration, University of Macau

·         September 2001 - July 2006, Assistant Professor, MBA Coordinator (2002 - 2004), Faculty of Business Administration, University of Macau

·         August 1998 - August 2001, Research Staff, Department of Industrial Engineering, University of Massachusetts  

·         February 1998 - August 1998, Postdoctoral Researcher, Florida State University

 

Teaching

 

Undergraduate Courses

·         Introduction to Computing (CBIS100)

·         Computer Applications Systems (CBIS111)

·         Operations Management & CIM (CBIS380)

·         Business Mathematics (MSOR100)

·         Survey of Calculus (MSOR103)

·         Database Management I (CBIS343)

·         Database Management II (CBIS344)

·         Information System Project I (CBIS493)

·         Information System Project II (CBIS494)

 

Graduate Courses

·         Logistics and Supply Chain Management (IMBB135)

·         Advance Management Studies (IMBC127)

·         Service Operations (IMBC116)

·         Business Statistics (IMBC004)

 

Research Interests

 

·         Logisitcs and Supply Chain Management

·         Service Operations Management

·         Stochastic Models

·         E-Commerce

 

Grants and Awards

 

1.            Best Paper Award in the 8th International Conference on Service Science and Service Management, Nankai, Tianjin, China

2.            Study of Service Systems with Multiple Stages, UM, June 2011 - May 2014, PI

3.            Development of Macau Cargo and Logistics Management under New Circumstance, 2009, Macau Shipper Association, PI

4.            Study of Service-Inventory Systems with Priority, UM, 2008 - 2009, PI

5.            Stochastic Models for DoS Attacks and Security of Internet Service Systems, UM, 2007, PI

6.            Online Banking Customer Relationship Management (OBCRM) System, IT CHANNEL (MACAU) COMPANY LIMITED, 2007, PI

7.            IMAP and a Novel Approach to Tandem Service System, UM, 2006, PI

8.            Study of the Discriminatory Processor Sharing Queue and its Optimal Priority Pricing, UM, 2005, PI

9.            Study of Processor-Sharing Systems, UM 2004, PI

10.        Strategies over Product Lifecycle: Two-Firm Non-cooperative Game Models Competitive Supply, RGC (HK), 2002-2003, Co-PI

 

Publications

 

Journal Papers, Books and Book Chapters

1.            Lian, Z., Z. Li and X. Li etc., Development of Macau Cargo and Logistics Management under New Circumstance, a book published by the Publication Center of University of Macau, June 2011

2.            Zhou, W. and Z. Lian, A Tandem Network with a Sharing Buffer, Applied Mathematical Modelling, V35(9), 4507-4515, 2011

3.            Zhao, N. and Z. Lian, A Queueing-inventory System with Two Classes of Customers, International Journal of Production Economics, V129(1), 225-231, 2011

4.            Zhou, W. and Z. Lian, Optimum Design of a New VSS-NP Chart with Adjusting Sampling Inspection, International Journal of Production Economics, V129(1), 8-13, 2011

5.            Lian, Z. and N. Zhao, Departure Processes and Busy Periods of A Tandem Network, Operations Research International Journal, In Press, 1-13, 2011

6.            Guo, P, Z. Lian and Y. Wang, Pricing Perishable Products with Compound Poisson Demands, Probability in the Engineering and Informational Sciences, V25(3), 289-306, 2011

7.            Yao, X., Z. Lian, D. Ge and Y. He, Approaches to Model and Control Nonlinear/Uncertain Systems by RBF Neural Networks, International Journal of Innovative Computing, Information & Control, V7(2), 941-954, 2011

8.            Lian, Z., L. Liu and X. Zhu, Rolling-Horizon Replenishment: Policies and Performance Analysis, Naval Research Logistics, V57 (6), 489-502, 2010

9.            Lian, Z., W. Zhou and B. Su, A Joining Shortest Queue with MAP Inputs, Lecture Notes in Operations Research 10, Edited by Zhang, X., D. Liu, M.Fushimi and X. Tong, World Publishing Corporation, 2009, pp.25-32

10.        Lian, Z., X. Liu and N. Zhao, A Perishable Inventory Model with Exponential Lifetimes and Markovian Renewal Demands, International Journal of Production Economics, V121, 176-182, 2009

11.        Lian, Z. and A. Deshmukh, Analysis of Supply Contracts with Quantity Flexibility, European Journal of Operational Research, V196, 526-533 , 2009

12.        Liu, X. and Z. Lian, Cost-effective Inventory Control in a Value-added Manufacturing System, European Journal of Operational Research, V196, 534-543, 2009

13.        Lian, Z. and A. Deshmukh, Performance Evaluation of an Unmanned Airborne Vehicle Multi-Agent System, Book Chapter in Intelligent Aerial Vehicle, I-Tech Education and Publishing, Austria, 395-412, 2009

14.        Lian, Z., Zhao, N. and Liu, L., Departure Processes of a Tandem Network, Lecture Notes in Operations Research 8, Edited by Zhang, X., Liu, D. and Wang, Y., World Publishing Corporation, 2008, pp.98-103

15.        Lian, Z., X. Liu and L. Liu, Discriminatory Processor Sharing Queues and the DREB Method, Stochastic Models, V24, 19-40, 2008

16.        Lian, Z. and L. Liu, A Tandem Network with MAP Inputs, Operations Research Letters, V36, 189-195, 2008

17.        Lian, Z., A. Deshmukh and J. Wang, The Optimal Frozen Period in a Dynamic Production Model, International Journal of Production Economics, V103, 648-655, 2006

18.        Lian, Z. and A. Deshmukh, Performance Prediction of an Unmanned Airborne Vehicle Multi-Agent System, European Journal of Operational Research, V172, 680-695, 2006

19.        Lian, Z., L. Liu and M. F. Neuts, A Discrete-time Model for Common Lifetime Inventory Systems, Mathematics of Operations Research, V30, 718-732, 2005

20.        Li, Q., Z. Lian and L. Liu, An RG-Factorization Approach for a BMAP/M/1 Generalized Processor-Sharing Queue, Stochastic Models, V21, 1-24, 2005

21.        Lian, Z. and L. Liu, (s, S) Continuous Review Models for Perishable Inventory with Batch Demands, IIE Transactions, V33, 809-822, 2001

22.        Liu, L. and Z. Lian, An (s, S) Continuous Review Perishable Inventory Model with Fixed Lifetime, Operations Research, V47, 150-158, 1999

23.        Lian, Z. and L. Liu, A Discrete-time Model for Perishable Inventory Systems, Annuals of Operations Research, V87, 103-116, 1999

24.        Lian, Z. and D. R. Deng, An M/PH/1 Queueing Model with inspected Server, Journal of Guangzhou University, 1997

25.        Lian, Z. and Y. L. Deng, Reliability Analysis of A Machine Service Model, Mathematica Applicata, 1996, Vol.9, No.3, 278-282

26.        Lian, Z., Reliability Analysis of A Repairable System with Delayed Vacations, Journal of Guangzhou University, 1996, No.2, 1-8

27.        Lian, Z. and Y. L. Deng, A General Class of Quasi-birth-death Processes with Stationary Solutions, Chinese Journal of Operations Research, 1994, Vol.13, No.1

28.        Lian, Z., Reliability Analysis of A Repairable System with Repairman Vacations, Journal of Guangzhou University, 1994, No.2, 34-40

29.        Lian, Z., Reliability Analysis of A Repairable System in A Randomly Changing Environment, Microelectronics and Reliability, 1992, Vol.32, No.10, 1373-1377

30.        Lian, Z., Reliability Analysis of A Two-item Series Repairable System, Journal of Guangzhou University, 1992, No.1, 43-50

31.        Lian, Z., Reliability Analysis of Two-item Series System with Shut-off Rule, Journal of the Graduates, Zhongshan University, 1991, Vol.12, No.2, 29-35

 

Conference Papers

1.            Zhou, W. and Z. Lian, A Tandem Service System with a Sharing Buffer, Proceeding of the 8th International Conference on Service Science and Service Management, Nankai, Tianjin, China, 24 - 27 June, 2011 (Best Paper Award)

2.            Zhao, N. and Z. Lian, A Two-Stage Service System with Markovian Arrival Inputs and Priority Queue, Proceeding of Industrial Engineering and Engineering Management 2010 (IEEM2010), Macau, 7 - 10 December 2010

3.            Lian, Z., Guo, P. and L. Liu, A Call Center with Automatic and Manual Services, Proceeding of the first International Conference on Service Science and Innovation (ICSSI2010), Beijing, 9 - 10 August 2010

4.            Lian, Z. and N. Zhao, Analysis of a Priority Service-Inventory System, Proceeding of 2010 International Institute of Statistics & Management Engineering Symposium (ISMES2010), Weihai, China, 24 - 29 July 2010

5.            Li, Z., Z. Lian and W. Zhou, Analysis of Supply Contract with Postponement Strategy, Proceeding of the 5th International Conference on Management of Innovation and Technology (ICMIT2010), Singapore, 2 - 5 June 2010

6.            Lian, Z. and Fu, G., A Joining-Shortest Service System with MAP Inputs, Proceeding of the first International Conference on Service Science and Innovation (ICSSI2009), Taiwan, 11 - 12 August 2009

7.            Yao,X., D. Ge and Z. Lian, A Method to Model Nonlinear Systems by Neural Networks, Proceeding of the Fourth International Conference on Innovative Computing, Information and Control, pp. 148-151, 2009

8.            Lian, Z., Zhao, N. and Liu, X., An Inventory Model for Perishable Products with Markovian Renewal Demands, the Proceeding of the 9th Asia Pacific Industrial Engineering & Management Systems Conference, Bali, Indonesia, 2008

9.            Zhao, N. and Lian, Z., A Priority Queueing System with Inventory Management, Presentation in INFORMS, Washington DC, 2008

10.        Lian, Z. and Lin, J., Simulation Analysis of the DoS Attack in Internet Service, Wireless Communications, Networking and Mobile Computing. WiCom2007 International Conference on 21-25 Sept. 2007, pp6292-6295

11.        Lian, Z., A Perishable Model with Markovian Renewal Demand and Fixed lifetime, IFOR, Hawaii, 2005

12.        Lian, Z., Liu, L. and Zhu, X., Analysis of Supply Commitments with Unlimited Flexibilities, The Second International Conference on Information & Management Science, Chengdu, 2003

13.        Lian, Z. and A. Deshmukh, Analysis of Supply Contracts with Discounts, Proceedings of the International Conference of Global Supply Chain Management, Beijing, 210-215, 2002

14.        Feldmann, G., Z. Lian and A. Deshmukh, Dynamic Pricing Strategies for Stable Production Plans, Proceedings of Annual IIE Conference and Exhibition, 2002

15.        Lian, Z. and A. Deshmukh, A Frozen Inventory Model with Updateable Forecast Demands, Proceedings of 16th International Conference on Production Research, 2000

16.        Lian, Z., A. Deshmukh and J. Wang, Optimal Frozen Period in Supply Chains with Updateable Demand Forecasts, Proceedings of 15th International Conference on Production Research, 1999

 

Working Papers and Other Publications

1.            Lian, Z. and L. Liu, Sojourn time of Join the Shortest Queue, Working paper

2.            Lian, Z. and Guo, P. and L. Liu, A Call Center with Automatic and Manual Services, Working paper

3.            Zhao, N. and Z. Lian, Analysis of MAP/PH/1 Queue with Discretionary Priority, working paper

4.            Zhou, W. and Z. Lian, A Two-stage Tandem Network with MAP Inputs and Buffer, working paper

 

Professional Society Memberships

 

·         Program Chair of Industrial Engineering and Engineering Management Conference (IEEM2010), Macau, 8 - 11 December 2010

·         Program Committee Member of IEEE International Conference on Automation and Logistics (ICAL2010), Hong Kong and Macau, 16-20 August 2010

·         Organizing Committee Member of 2010 International Institute of Statistics & Management Engineering Symposium (IISMES2010), Weihai, China, 24 - 29 July 2010

·         Program Committee Member of Industrial Engineering and Engineering Management Conference (IEEM2009), Hong Kong, 8 - 11 December 2009

 

Faculty of Business Administration

University of Macau