Dr. CHAN, Sow Hup, Joanne

Assistant Professor of Management

 

Faculty of Business Administration
University of Macau
Avenida Padre Tomás Pereira, Taipa,
Macau, China.

Room: L422
Telephone: (853) 8397-4749
Fax: (853) 28838320
E-mail: joannec@umac.mo

 

Academic Qualifications

 

·         Ph.D, Interpersonal Communication, Bangkok University-Ohio University, Thailand-USA

·         MBA, General MBA, The University of Nottingham, England

·         GDFM, Financial Management, Singapore Institute of Management, Singapore

·         B.Sc, Computer Sc./Information Systems, Deakin University, Australia

 

Teaching

 

BBA Courses

·         Business Communication I   (MGMT202)

·         Business Communication II (MGMT203)

·         Advance Business Communication (MGMT304)

·         Communication Management (MGMT367)

·         Interpersonal and Small Group Communication (COMM102)

 

MBA Courses

·         Negotiation Skills   (IMBB140)

·         Communication and Presentation Skills   (IMBB102)

 

Research Interests

 

1.      Interpersonal and Intercultural Communication

2.      Organizational Communication

3.      Nonverbal Communication

4.      Computer Mediated Communication

5.      Business Communication.

6.      Micro-finance

 

Publications

 

PUBLICATIONS / JOURNALS / BOOK CHAPTERS

1.         Chan, S. H. and Qui, H. H. (2011). Loneliness, Job Satisfaction, and Organizational Commitment of Migrant Workers: Empirical Evidence from Shishi, China. International Journal of Human Resource Management.

2.         Chan, S. H. and Abdul Ghani, M. (2011). The impact of microloans in vulnerable remote areas: Evidence from Malaysia. Asia Pacific Business Review.

3.         Chan, S. H. (2010). The influence of leadership expertise and experience on organizational performance: A study on Amanah Ikhtiar Malaysia. Asia Pacific Business Review. 16(1-2), pp. 59-77.

4.         Chan, S. H. (2010). Microfinance-microenterprise relationship: A Malaysian experience. In M. Munoz (Ed.), Microenterprise: Concepts and Cases. Elgar Publishing.

5.         Chan, S. H. (January 2010). The Influence of Leadership Expertise and Experience on Organisational Performance: A Study of Amanah Ikhtiar Malaysia. In C. Rowley and M. Warner (Eds.), Whither South East Asian Management? The first decade of the New Millennium (pp. 59-77). UK: Routledge.

6.         Chan, S. H. (2009). Management in Malaysia. In H. Hasegawa and C. Noronha (Eds.), Asian Business & Management – Theory, practice and perspectives. UK: Palgrave MacMillan.

7.         Chan, S. H. (2007). Helping students grasp concepts relating to conflict. In A. Kaul and S. K. Gupta (Eds.), Management communication trends and strategies, pp. 220-240. New Delhi: Tata McGraw Hill Publishing Company Limited.  

8.         Chan, S. H. (2006). Communication Skills for Effective Management. Asian Business and Management Journal, 5(4), pp. 559-561.

9.         Chan, S. H. (2006). Understanding the nature of commitment in grassroots development organization. Euro Asia Journal of Management, 16(1), pp. 41-52.

10.     Chan, S. H. (2006). Organizational identification and commitment of members of a human development organization. Journal of Management Development, 25(3), pp. 249-268.

11.     Chan, S. H. (2006). The Global Negotiator: Making, Managing, and Mending Deals Around the World in the Twenty-first Century. Asian Business and Management Journal, 5(1), pp. 149-151.

12.     Chan, S. H. (2005). Communication ethics in an age of diversity. The  Southern Communication Journal, 70, 4, 348-349.

13.     Chan, S. H. (2005). An Exploratory Study of Using Micro-credit to Encourage the Setting up of Small Businesses in the Rural Sector in Malaysia. Asian Business and Management Journal - Special Issue on Critical Perspective, 4(4), pp. 455-479.

14.     Chan, S. H. (2005). Incorporating students input in tailoring technology course material. International Journal of the Computer, the Internet and Management, Vol. 13 No. 3 (September – December, 2005), pp. 69-78.

15.     Chan, S. H. and Simpson, T. (2005). Multiple coexisting bottom lines: Insights from Arvind Singhal’s “Distinguished International Scholar” address at the University of Macau. Euro Asia Journal of Management, 15(2), pp. 125-131.

16.     Chan, S. H. (2005). Online relationship: Findings from an investigation conducted in a collectivistic culture. International Journal of the Computer, the Internet and Management, 13(SP3), pp. 25.1-25.10.

17.     Chan, S. H. (2003).  Human communication: A basic course. The English Teacher: An International Journal, 6(3).  

 

PUBLICATIONS / CONFERENCE PROCEEDINGS

1.         The Perceived Appropriateness and Ability to Engage in Deceptive Tactics in China. Proceedings of the 7th Biennial International Conference of Pacific and Asian Communication Association 2009, Selangor, Malaysia, Jan. 10-12, 2009. Gordon T. S. Ng and S. H. Chan

2.         Putting your application material together: What employers are looking for? A case of Macau SAR. Proceedings of the 6th Asia Academy of Management, 2008, Taiwan, Dec. 14-16, 2008. S. H. Chan and O. M. Kuok

3.         Leadership influence on organizational performance: An investigation of leadership in a human development organization. Proceedings of the 22nd Annual Australian and New Zealand Academy of Management Conference, New Zealand, Dec. 2-5, 2008. S. H. Chan

4.         Perceptions of employers on their new recruit in Macau SAR. Proceedings of the 22nd Annual Australian and New Zealand Academy of Management Conference, New Zealand, Dec. 2-5, 2008. S. H. Chan and O. M. Kuok

5.         Sustaining growth in human development organization: Does leadership really matter? Proceedings of the XIII FIEALC Congress, Macau SAR, PR China. Sept. 25-28, 2007. S. H. Chan

6.         Helping students grasp concepts relating to conflict. Proceedings of the 6th Asia Pacific Association of Business Communication Conference, Ahmedabad, India. Dec. 12 – 16, 2006. S. H. Chan

7.         Organization commitment of small business owners. Proceedings of the Fifth West Lake International Conference on SMB, Hangzhou, PR China, Oct. 15-18, 2005. S. H. Chan

8.         Online Relationship: Findings from an investigation conducted in a collectivistic culture. Book of Proceedings of the International Conference on Computer and Industrial Management, Bangkok, Thailand. October 29-30 2005. S. H. Chan

9.         Students’ perception of university services. Proceedings of the 5th Annual Hawaii International Conference on Business, Waikiki Beach Marriott Waikiki Honolulu, Hawaii, U.S.A. May 26-29 2005. S. H. Chan

10.     Shyness and online relationship among university students. Proceedings of the 5th Annual Hawaii International Conference on Business, Waikiki Beach Marriott Waikiki Honolulu, Hawaii, U.S.A. May 26-29 2005. S. H. Chan and K. Vipulakom

11.     Content management for distance learning program: A case study on a distance learning program in Thailand. Proceedings of the Knowledge Management International Conference and Exhibition 2004, Penang, Malaysia, Feb. 14-15, 2004. S. H. Chan

12.     Considerations to Assure Positive Learning. Proceedings of the Hawaii International Conference on Arts & Humanities, Renaissance Ilikai Waikiki Honolulu, Hawaii, U.S.A. Jan. 8-11, 2004. S. H. Chan

13.     Suitable Course Contents for the Humanities Students. Proceedings of the Hawaii International Conference on Arts & Humanities, Renaissance Ilikai Waikiki Honolulu, Hawaii, U.S.A. Jan. 8-11, 2004. S. H. Chan

14.     Pro-Poor Policies to Encourage the Setting Up of Small Businesses in the Rural Sector of Malaysia. Proceedings of the Fifth West Lake International Conference on SMB, Hangzhou, PR China, Nov. 1-3, 2003. S. H. Chan

15.     Organizational identification and commitment of members of a human development organization: A study of organizational members of Amanah Ikhtiar Malaysia. A paper presented at the Intercultural Communication Conference, Florida, Miami, U.S.A., February 19-22, 2003. S. H. Chan

16.     Distance Learning English Language program: Considerations to ensure positive learning. A paper accepted for the First Association of Private Higher Education Institutions of Thailand International Conference, Bangkok, Thailand, November 18-21, 2001. S.H. Chan

17.     Distance Learning English Language program in Thailand: A case study on Modern English Show. A paper presented at the ASAIHL Inter-university Conference, Chulalongkorn University, Bangkok, Thailand, July 20, 2001. S.H. Chan

 

Faculty of Business Administration

University of Macau