Prof. CHAN Ka Wai, Anita

Associate Professor of Management

INLPF Certified NLP Practitioner

INLPCA Certified NLP Coach

NGH Certified Hypnotherapist

 

Faculty of Business Administration
University of Macau
Avenida Padre Tomás Pereira, Taipa,
Macau, China.

Room: PLG429
Telephone: (853) 8397-8889
Fax: (853) 28838320
E-mail: AnitaKWC@umac.mo

 

Academic Qualifications

 

·         Ph.D. in Business Administration, (2001).  University of South Australia, Australia

·         M.B.A. in Management and Marketing, Seattle University, U.S.A.

·         B.A. in Psychology, University of Washington, U.S.A

 

Teaching

 

BBA Courses

·         Leadership (MGMT464)

·         Group Dynamic (MGMT 365)

·         Organizational Behavior (MGMT221)

·         Business Research Method (MGMT315)

·         Human Resource Management  (MGMT332)

·          Principle of Business Management (MGMT 110)

·         Applied Business Porject I  (MGMT402)

 

 

MBA Courses

·         Organizational Behavior (IMBC107)

·         Leadership in Organizations (IMBB111)

 

Research Interests

 

  • Attachment Theory
  • Trust
  • Positive Psychological Capital
  • Ethical Leadership
  • Dirty Work
  • Identification
  • Relational Demography
  • Conflict Management Styles
  • Emotional Intelligence
  • Gaming studies

 

 

Research Grants

 

  1. Attachment Theory and Organizational Behavior – Chief Investigator, 2012-2013, MYRG002(Y1-L1)-FBA12-CKW
  2. Ethical Leadership and Employee Behavioral Outcomes:  A study on the underlying mechanisms. – Co-investigator, 2010-2012. RG010/09-10S/LCH/FBA
  3. Risk-taking Behaviors of Chinese Gamblers – Co-investigator, 2009-2011. FBA-ISCG- 260520009
  4. Study of Dirty Work in Gaming Industry – Co-investigator, 2007-2009 RG006/07-08S/LYM/FBA
  5. Gender similarity and self-esteem for supportive peer relationships: the mediating role of cooperative goals. - Principle Investigator, 2006. RG015/05-06S/CKW/FBA
  6. Effects of Conflict Management Styles and Trust on Creativity Job Satisfaction and Turnover Intention – Principal Investigator. 2005.  RG039/0405S/CKW/FBA
  7. Quality of Work Life in China. -  Co investigator with Prof. Wyatt. 2004, 2005. RG049/03-04S/WT/FBA,  RG049/04-05S/WT/FBA
  8. Emotional Intelligence and Decision Making Styles. - Principal Investigator 2004. RG090/03-04S/CKW/FBA
  9. Emotional Intelligence and Organizational Behavior, ,- Principal Investigator in Hong Kong and Macau 2002, cooperative research with 10 other professors from different countries including United States, Sweden, Greece, Athens and Korea. RG004/01-02W(S)

 

 

Publications

 

International Journal papers & book chapters:

  1. Lai, J., Chan, K.W., Lam, L. W. (in press) “Defining who you are not: The roles of moral dirtiness and occupational and organizational disidentification in affecting casino employees’ turnover intention”, Journal of Business Research.
  2. Loi, R; Lam L.W. Chan, K.W. (in press) "Coping with job insecurity: The role of procedural justice, ethical leadership and power distance orientation", Journal of Business Ethics.
  3. Littrell, R.,  Ilan, A., Chan, K.W.(in press)  “Regional Differences in Managerial Leader Behaviour Preferences in China” Cross Cultural Management: An International Journal special issue “Business Development across Countries and Cultures”.
  4. Lam, L.W., Chan, K.W., Fong, K.C., Lo, F. (2011) “Will the look matter? The impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay”   International Journal of Hospitality Management , vol.30, 558-567.
  5. Chan, K. W. & Wu, J.J. (2009) “The mediating role of communication in relational demography.” Asia Pacific Business Review, vol.13, 4, 501-518.
  6. Chan, K.W., Huang, X., & Ng, P.M. (2008) “Managers’ Conflict Management Styles and Employee attitudinal outcomes:  the mediating role of trust”   Asia Pacific Journal of Management, vol. 25, 2, 277-295.
  7. Chan, K.W. & Wyatt, T (2007).  Quality of Work Life: A study of employees in Shanghai, China. Asia Pacific Business Review, vol. 13, 4, 501-517.
  8. Chan, K.W. (2003). Perceptual congruence of supervisor-subordinate communication in multicultural workforce.  In M. A. Rahim, R. T. Golembiewski, & K. D. Mackenzie (Eds.), Current Topics in Management (Vol.8, p.p.223-233).  Greenwich, CT:  Transaction Publishers.
  9. Afzal, R., Psenicka, C., Yu, C.S., Zhao, J., Kwok, W.Y., Polychroniou, P., Chan, K.W., Lee, C.W., Alves, M., Rahman, M,m Ferdausy, S., Wyk, R. (2003). Model of Emotional Intelligence and Conflict Management strategies: A study in Seven Countries. The International Journal of Organizational Analysis, vol. 10, 4, 302-326.

 

   

Conference Presentations:

  1. Lam, L. W., Loi, R., & Chan, K. W.(2012) Influence of ethical leadership on job security and cognitive engagement. International Association for Chinese Management Research Meeting, Hong Kong, June 20-24, 2012
  2. Loi, R., Chan K.W., & Lam, L.W. (2012). Leader-member exchange as antecedent of organizational identification: A social identity perspective. 2012 Academy of Management Annual Meeting, Boston, Massachusetts, USA. August 3-7, 2012
  3. Lei, A. & Chan, K.W. (2012). Understanding the Characteristics of Chinese Outbound Tourists: A comparison between Gaming Destination and Non-Gaming Destination.  41st EMAC 2012, Lisbon, Protugal, May 22-25, 2012.
  4. Lei, A. & Chan, K.W. (2011). Risk-taking and Multi-Destination Tourism.  1st World Research Summit for Tourism and Hospitality, Hotel ICON, Hong Kong, December 10-13, 2011
  5. Chan, K. W., & Wyatt, A (2010). Values and Ethical Decision Making: a comparision between Government and Gaming Sector in Macau. 2010 Asia Academy of Management Conference. Macau. Dec12-14, 2010
  6. Lai, Y.M., Lam, L.W., Chan, K.W.(2010) How dirty is your job? The development and validation of Perceived Work Dirtiness Scale. Academy of Management Conference,  Montreal, Canada. August 6-10, 2010.
  7. Chan, K.W. and Huang, X. (2008).  Do Hometown and Gender Similarity Enhance Spportive Peer Relationship?  The interaction effect of cooperative goal.  Asia Academy of Management Conference. Taipei, Taiwan. December 14-16, 2008.
  8. Chan, K.W. and Wu, J.J. (2008).  Mediating role of communication in relational demography.  Academy of Management Conference. Anaheim, California, USA.  August 8-13, 2008.
  9. Chan, K. W. and Lai, Y.M. (2008).  Perceived Dirtiness Among Casino workers in Macau. Profession Development Workshop Session,  Academy of Management Conference.  Anaheim, California, USA. August 8-13, 2008.
  10. Littrell, R., Alon, I., Chan, K.W. (2006).  Regional Differences in Preferences for Managerial Leader Behaviors in China.  Asia Academy of Management Conference. Tokyo, Japan. December 2006.
  11. Law, K., Huang, G. Chan, K., Wong, C. (2006). Workplace self-concept: a new conceptualization of self-concepts in organizations.  Asia Academy of Management Conference. Tokyo, Japan. December, 2006.
  12. Chan, K., Peng, Z., Yiu, D., Wyatt, T., Wong, C., (2006). An integrative view on organizations’ behaviors in a given environment: Comparison between a foreign and local bank in China.  Asia Academy of Management Conference. Tokyo, Japan.  December, 2006.
  13. Wyatt, T., Chan, K., Wong, C. (2006).  QWL, Life satisfaction and the level of economic development in Shanghai, Hong Kong and Macau. The Thirteenth Annual International Conference on Advances in Management, Lisbon, Portugal. July 20-23.
  14. Chan, K.W. & Ng, P.M. (2005).  Beyond main effects of Conflict Management Styles: The mediating role of Trust.  The Twelfth Annual International Conference on Advances in Management, Washington D.C., USA. July 20-23.
  15. Wyatt, T.A. & Chan, K.W. (2005).  Quality of Work Life using need satisfaction approach: A study of employees in Shanghai, Mainland China. The Twelfth Annual International Conference on Advances in Management, Washington D.C., USA. July 20-23.
  16. Chan, K.W. & Lam, C.S. (2004).  Emotional Intelligence and Decision Making Styles.  The Forth Asian Academy of Management Conference, Shanghai, China. December 16-18.
  17. Afzal, R., Psenicka, C., Yu, C.S., Zhao, J., Kwok, W.Y., Polychroniou, P., Chan, K.W., Lee, C.W., Alves, M., Rahman, M,m Ferdausy, S., Wyk, R. (2003). A Model of Emotional Intelligence and Conflict Management Strategies: A Study in Seven Countries. Academy of Management 2003 Conference, Seattle, USA. August 1-6.
  18. Chan, K. (2003).  Relational Demography and Perceptual Congruence in Multicultural Workforce.  The 10th International Conference on Advances in Management, Korea, July 16-19.
  19. Chan, K. (2003). Understanding Relational Demography in hotel industry of Macau. The 30th ARTDO International Management and HRD Conference, Macau, China, September 25-28, 2003
  20. Chan, K. (2002). Relational demography, communication and supervisor satisfaction.  Academy of Management 2002 Conference, Denver, USA. Aug. 9-14.
  21. Chan, K., Kwok, S., Rahman, S., Shameena, F. (2002). Relationships of emotional intelligence of leaders to the styles of handling conflicts with supervisor.  The 9th International Conference on Advances in Management, USA., July 10-13, 29.
  22.  Chan, K. (2000). The effects of supervisor-subordinate communication on supervisor-subordinate relationship. The fifth International Conference, Asia-Pacific Region of Decision Sciences Institute, Japan, July 24-27, 41.
  23. Chan, K. (2000). Relationship between perceptual congruence on supervisor subordinate communication and employee satisfaction with supervisor. The 7th International Conference on Advances in Management, USA, July 12-15, 7, 50-51.

 

 

Services

 

 

·            Member, Local Advisory Committee, IACMR 2012 Conference, June 20-24, Hotel ICON, Hong Kong.

·            Organizer, the 7th Asia Academy of Management Conference 2010, Macau

·            Consultant, Business Research and Training Centre, Task Strategic Company, Marketing Research Project 2007-2010

·            Training consultant, Module of Leadership and Managerial Competence, Advanced Management  Program, The Venetian Macao-Resort-Hotel. 2009-2010

·            Editorial Members, Journal of Trust Research 2009-now

·            Member, the Publishing Advisory Committee, 2009-2010

·            Member, The Graduate Studies Committee, 2009-2010

·            Member, Search Committee, Associate Professor in Strategic Management 2009

·            Member, Search Committee, Associate/Assistant Professor in OB/HRM 2009-2010

·            Faculty advisor, Management Society 2009

·            Organizer, Professional Development Workshop – “Dirty to study Dirty Work?” Academy of Management Conference 2008, Anaheim, California, USA. August 9-13, 2008.

·            GAME 2008 - The Gaming Executive Development Program in Asia Speaker:  Mr. Willis Chang, Vice Preseident, Security and Surveillance, MGM Grand Macau   “Security Operations and Technology – Protecting Casinos and Their Customers” 

 

Professional Society Membership

 

·            Membership of Academy of Management (2001- now)

·            Membership of Asian Academy of Management (2004-now)

·            Membership of International Conference of Advanced Management (2001- now)

·            Life membership of Psy Chi  National Honor Society in Psychology (1985- now)

·            Life membership of Golden Key National Honor Society (1985 – now)

 

Faculty of Business Administration

University of Macau