Market and Policy Paper:
The Development of Corporate Real
Estate Practices in India: A Survey of CRE Professionals
Authors:
Kiran Kumar Naidu, Chris Heywood and Richard
Reed
Start Page:
153
End Page: 166
Volume: 9
Issue Number: 1
Year: 2006
Publication: International Real Estate Review
Abstract: Business process
outsourcing (BPO) is transforming Western companies? corporate real estate (CRE)
requirements. When business processes move to a developing country there are
consequences for that country?s CRE practice. This paper considers the
effects of western BPO on Indian CRE. Qualitative and quantitative analysis
was used to analyze data from a survey of professionals operating in Indian
CRE. Location issues, quality of workspace, and the availability of human
resources were identified as important in establishing BPO activities in
India. Suburban, and campus or built-to-suit facilities, were increasingly
preferred locations and styles of workplace that were transforming Indian
CRE practice. Also, the effect of western BPO was impacting on the types of
CRE services being offered. With the continuing growth in BPO to ?secondary
cities? the transformational effects on local CRE practice are likely to
spread and further transform CRE practice in India.
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